Cancellation Policy

Once your VirtualCare2Go^® visit has been confirmed, it becomes NON-REFUNDABLE. Since we assign & reserve that time slot and physician to you, we are unable to provide any form of refund. Please email us at info@virtualcare2go.com for any further questions or concerns.

Privacy Policy

We are committed to protecting your privacy and developing technology that provides a powerful and safe online experience. This Privacy Policy governs how we collect and use data from those using the VirtualCare2Go^® website. By accessing or otherwise using the Website, you consent to the data practices described in this Privacy Policy. We encourage you to review the Terms of Use for additional information relating to the use and operation of the Website.

Collection of Your Personal Information

We collect personally identifiable information, such as your email address, name, home or work address, telephone number, and payment information. VirtualCare2Go^® also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.

Information about your computer hardware and software is automatically collected by us when you visit the VirtualCare2Go^® website. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This data helps us operate the Website and related services, maintain service quality, and gather statistics on website use.

Use of Your Personal Information

We collect and use your personal information to operate the Website and deliver the services you request. Your information may also be used to inform you of other products or services from VirtualCare2Go^® and our affiliates, and we may contact you via surveys to gather opinions on current or potential new services.

VirtualCare2Go^® does not sell, rent, or lease customer lists to third parties. We may, however, contact you on behalf of external business partners about offerings that may interest you. In these cases, your unique personally identifiable information is not transferred to the third party.

Use of Cookies

To personalize your online experience, VirtualCare2Go^® uses “cookies.” A cookie is a text file placed on your hard disk by a web page server. Cookies cannot run programs or deliver viruses to your computer; they are uniquely assigned to you and read only by the web server in the domain that issued the cookie.

Security of Your Personal Information

VirtualCare2Go^® takes reasonable steps to secure your personal information from unauthorized access, use, or disclosure. Your demographic and payment information is stored on secure computer servers, protected by encryption when transmitted, such as Secure Socket Layer (SSL) protocol.

Changes to This Statement

We will occasionally update this Privacy Policy to reflect changes to our practices and customer feedback. We encourage you to periodically review this Privacy Policy to stay informed about how we protect your information.

Contact Information

For comments or questions regarding this Privacy Policy, please contact us at info@VirtualCare2go.com. We will use commercially reasonable efforts to promptly address any concerns.